The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Creative Cycle Concepts® respects your privacy. Personal information gathered by Creative Cycle Concepts® will be kept strictly confidential. Any personal information you provide to Creative Cycle Concepts® is used to complete your transactions, fulfill your requests, and/or communicate with you. We do not sell, rent or exchange any personal information collected from you to any third party. We only disclose information when required by law.
- Consumer Agreement
Prices on this website and in any communication from Creative Cycle Concepts® are expressed in US Dollars. All Credit Card charges and Paypal invoices are made in US Dollars.
- Sales Tax
Creative Cycle Concepts® collects sales tax for any purchase on this website that is shipped to an address within Washington state. For all orders shipping outside of Washington state, the customer will be responsible to report their sales tax to their corresponding agency.
- Return Policy
Returns may not be made without prior authorization. Request to return must be made within 30 days of the invoice date, and received by Creative Cycle Concepts® within 15 days of authorization of return.
Authorized returns of product in new, saleable condition, never installed, in original packaging will be charged a 15% restocking fee.
Authorized returns of product in used condition, installed, or removed from original packaging will be charged a minimum of 50% restocking fee. A higher restocking fee may be assessed depending on the condition of the product when returned, or return may be declined altogether.
Any Special Order, Electrical or Used Parts are not returnable.
Shipping and handling fees are not refunded. Return shipping is the responsibility of the customer.
Please call 425-485-3488 to make your return request and receive a Return Authorization Number and return instructions.
- Store Hours
We are open Monday - Thursday 9:30AM - 4:30PM and Friday 9:30AM - 12:00PM PST
We are Closed for all United States Federal Holidays